babu88 jili Privacy Policy

1 Introduction and Applicability

This Privacy Policy ("Policy") applies to all individuals who use the babu88 jili platform. Before reading this policy, you should read our Terms and Conditions, as both documents together govern our relationship with you.

1.1 Purpose of the Policy

babu88 jili places the highest priority on the protection and privacy of users' personal information. The purpose of this policy is to clearly inform you of—

What types of information we collect about you;
How and for what purposes that information is used;
Our policy on sharing information with third parties;
What technical measures are in place to protect your information;
What rights you have regarding your information.

1.2 Consent

By registering on or using the babu88 jili platform, you are considered to have consented to the terms of this Privacy Policy. If you disagree with any term in this policy, please refrain from using the platform.

This policy may be updated at any time. When changes take effect, we will publish a notice on the platform and update the "Last Updated" date at the top of the policy.

2 What Information We Collect

babu88 jili collects user information through various means. The types of information collected are described in detail below.

2.1 Information You Provide

Information you provide directly to us when registering an account or getting in touch:

Full name and date of birth (for age verification — this platform is for users aged 21+);
Mobile number and email address;
National ID or passport number (when identity verification is required);
Payment information: bKash, Nagad, Rocket, Upay, or bank account details;
Contact messages and support requests.

2.2 Automatically Collected Information

The following information is automatically recorded while you use the platform:

Device type, operating system, and browser information;
IP address and device identifier information;
Session duration, clicks, and navigation data;
Information from cookies and similar tracking technologies;
Transaction history: deposits, withdrawals, and gaming activity.

You can change your browser settings to control cookie use, though doing so may limit some platform functionality.

2.3 Information Received from Third Parties

In some cases we may receive your information from third parties, such as—

Transaction confirmation information from payment processors;
Verified information from identity verification service providers;
Relevant information from fraud prevention and security agencies.

3 Purposes of Information Use

Collected information is used only for the specific purposes listed below. babu88 jili does not use your information for unrelated purposes under any circumstances.

3.1 Service Operations

Creating and managing accounts;
Processing deposits and withdrawals;
Running gaming activity;
Applying bonuses and promotions;
Providing 24/7 customer support.

3.2 Security and Legal Compliance

Verifying user age (21+);
Detecting and preventing fraud and irregular activity;
Maintaining records required for anti-money laundering purposes;
Ensuring account security;
Meeting applicable legal obligations.

3.3 Service Improvement

Analysing and improving platform performance;
Improving the user experience;
Identifying and resolving technical issues;
Developing new services and features.

3.4 Communications

Sending important account notices;
Sending transaction confirmation messages;
Providing information on responsible gaming;
Notifying you of policy changes.

4 Policy on Disclosing and Sharing Information

babu88 jili does not sell your personal information to third parties for any commercial purpose. However, limited information may need to be shared in specific situations.

4.1 Service Provider Partners

We work with trusted third parties for payment processing, technology infrastructure, and security services. These partners receive only information relevant to the services they provide, and they are bound by confidentiality agreements.

For processing bKash, Nagad, Rocket, Upay, and bank transfer services;
For identity verification and KYC services;
For technology infrastructure and cloud services;
For gaming software providers (where statistical data is required).

4.2 Legal Requirements

Information may be disclosed due to legal obligations in the following situations:

In response to a court order or a lawful request from a government authority;
In investigations into fraud, money laundering, or other criminal activity;
When necessary to protect platform security or the interests of users.

4.3 Business Transfers

In the event of a future merger, acquisition, or business restructuring, user information may be transferred. In such cases, the new entity will be required to comply with this Privacy Policy. We will inform users of this in advance.

5 Information Security Measures

babu88 jili has put in place modern technical and organisational measures to protect your information.

Encryption

All data transmissions are secured through SSL/TLS encryption. Strong encryption is also used when storing sensitive information.

Access Control

Access to user information is strictly controlled. Only authorised staff can view information when necessary.

Regular Audits

Regular internal and external audits are conducted to review the effectiveness of security measures.

Two-Factor Verification

Two-factor verification (OTP) is used to strengthen account security.

Fraud Detection

Automated monitoring systems detect unusual activity and allow immediate action to be taken.

Staff Training

All staff receive regular training on data protection and privacy.

No technology system is completely secure. However, we are committed to ensuring the highest possible level of protection. Keep your password confidential and contact us immediately if you notice any suspicious activity.

6 Cookie Policy

Cookies are small text files stored in your browser. babu88 jili uses cookies to ensure platform functionality and improve your experience.

6.1 Types of Cookies

Essential Cookies: Required to maintain login status, carry out security verification, and run core functions. The platform cannot work properly without these.
Functional Cookies: Remember your preferences, language, and other personalisation settings.
Analytics Cookies: Collect usage statistics for the platform to help improve service quality.

6.2 Cookie Control

You can delete cookies or stop accepting new ones from your browser settings at any time. Keep in mind that disabling essential cookies may prevent some parts of the platform from working correctly.

7 Your Rights Regarding Your Information

babu88 jili respects your rights regarding your information. We give the highest importance to user interests in line with our Responsible Gaming Policy.

7.1 Right to Access

You can request a copy of the personal information we hold about you. We will provide it within a reasonable time after the request.

7.2 Right to Rectification

If there is incorrect or incomplete information in your account, you can request that it be corrected. Send a correction request through the support channel.

7.3 Right to Erasure

In certain situations you can request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

7.4 Right to Object to Processing

You can object at any time to your information being used for marketing purposes. Once you object, we will stop using your information for that specific purpose.

7.5 Right to Data Portability

You can request your information in a structured, commonly used, and machine-readable format.

8 Data Retention Period

babu88 jili does not retain any information beyond what is necessary. The retention period may vary depending on the type of information.

8.1 While the Account Is Active

All necessary information will be retained for as long as your account remains active. This information is needed to provide services, ensure security, and maintain transaction history.

8.2 After Account Closure

Even after an account is closed, information may be retained for a specified period for the following reasons:

To meet legal obligations and maintain records of financial transactions;
To investigate fraud or resolve legal claims;
To complete active bonuses or ongoing transactions.

Once that period has passed, the information will be securely deleted or anonymised.

9 Protection of Minors

babu88 jili strictly prohibits anyone under the age of 21 from registering or using the platform. We do not intentionally collect information from minors.

Age verification is mandatory at the time of registration. If we become aware that a user is under 21, the collected information will be deleted immediately and the account will be closed.

This platform is strictly for users aged 21 and above. Parents can use parental control software to keep children away from platforms of this kind.

10 Policy Changes and Updates

babu88 jili reserves the right to update or change this privacy policy at any time. Depending on the nature of the change, we will notify you in the following ways:

For significant changes: via email or a notice within the platform;
For minor changes: by updating the revision date on this page.

Continuing to use the platform after any changes will be considered your acceptance of the updated policy. To learn more about our services and policies, visit our About Us page.

11 Contact for Privacy Matters

If you have any questions about this policy or wish to exercise your rights regarding your information, please contact us.

Contact the Support Team

babu88 jili's privacy team is available 24 hours a day, 7 days a week to answer your questions.

24/7 Live Chat — Support in Bengali and English

[email protected]

For requests to delete or correct information, clearly state the nature of your request and send the message from your registered email address.